At Wardobie.com, we strive to ensure your complete satisfaction with your purchases. If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Refunds:
You have 14 calendar days to return an item from the date you received it.
To be eligible for a refund, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
You must provide a receipt or proof of purchase.
Non-Refundable Items:
Gift cards (should we decide to sell them).
Some health and personal care items.
How to Request a Refund:
To initiate a return, please contact our customer service team with your order number and details about the product you wish to return.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Returns Policy
We accept returns for most items within 14 days of delivery.
Conditions for Returns:
Items must be unused, unworn, and in the same condition that you received them.
Items must be in the original packaging with all tags attached.
A receipt or proof of purchase is required.
Return Process:
Contact our customer service team at to initiate a return.
Once your return is approved, you will receive instructions on how and where to send your item.
You are responsible for the cost of return shipping unless the return is due to our error.
Exchange Policy
We offer exchanges for items that are defective or damaged upon receipt.
Conditions for Exchanges:
Exchanges are only available for defective or damaged items.
The exchange request must be made within 14 days of receiving the item.
The item must be unused and in the same condition that you received it.
Exchange Process:
Contact our customer service team with details of the defect or damage.
Upon approval, you will receive instructions on how and where to send your item for an exchange.
Once we receive and inspect the item, we will send out the replacement item.
Shipping Costs
Return Shipping:
You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to our error.
Shipping costs are non-refundable.
Exchange Shipping:
If you receive a refund, the cost of return shipping will be deducted from your refund.
For exchanges, we will cover the shipping cost of sending the replacement item to you.
Contact Us
If you have any questions about our Refund, Returns, and Exchange Policies, please reach out to us at the contact us page.
